2/17/2023 0 Comments Tls with freepbx tutorialOnce you have done this, you can submit and save your changes. TLS/SSL/SRTP Settings => Certificate Manager We also need to specify the certificate we want to use to guarantee the connection.įirst, let’s select the certificate mentioned in the prerequisites as the TLS transport certificate. Here we need to specify that we want our PJSIP extensions to use TLS and set the transport protocol to WSS. Once this is done, navigate to the pjsip tab: You can use the Detect Network Settings button to automatically configure these settings. Settings => Asterisk SIP Settings => General SIP SettingsĪnd make sure your NAT settings are correct (if any). FreePBX Setup TLS/WSS Setupįirst of all, we need to enable WSS transport for PJSIP extensions. To add a certificate to FreePBX, please follow the relevant documentation. A Let’s Encrypt certificate is a valid solution if you don’t know where to start. If you are not sure how to setup SSL for your QueueMetrics on-premise, please follow our manual.Ī valid SSL certificate should also be added to FreePBX’s Certificate Manager. PrerequisitesĪ QueueMetrics Live instance or a QueueMetrics on-premise installation (20.11.8 at the time of writing), with SSL configured. You can measure all contact centre activities with more than 200 different metrics and manage realtime processes with extensions and calls control, live alarms, whisper mode, spy and barge mode. QueueMetrics is a highly scalable monitoring software that lets you track agent productivity, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards. With the latest version we strongly recommend you switch to PJSIP extensions, following the recommendations of various PBX manufacturers. In this tutorial we will go through the necessary steps to setup the latest version of the QueueMetrics Softphone. How to set up your QueueMetrics WebRTC Softphone in FreePBX using PJSIP
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