2/20/2023 0 Comments Generac generator error codes![]() ![]() I've called Generac multiple times (case #**) but Generac refuses to provide any answers on status or update. I've made repeated calls to Barros for updates and timeframe on engine replacement and Barros will not return calls or emails. Barros came out multiple times for repair and on Apdeclared that they could not fix it and the engine needs to be replaced under warranty from both Generac and Barros. Our generator stopped working in February 2019. The generator has been serviced continually by Barros Companies (a certified Generac dealer). The warranty covers both parts and labor. We have a 5 year extended warranty on our 11kw Generac Automatic standby generator which expires. Kenneth of Beverly, MA Verified Reviewer Original review: May 24, 2019 I will definitely give a report if something bad happens moving forward. I am only 5 month into ownership but the 90 hours of use is a good test and I hope it is a good omen on how it will perform in the future. I cannot hear it when I move to the other side of the house and it transferred the power back to commercial feed without me hearing it turn off once because of the lower sound threshold causing me not to even notice. The sound is a comfortable level and not an annoyance at all. My unit is just outside of my living room wall virtually 8 to 10 feet from where I sit when watching television. It was about half of what I expected it to cost.Īs for the noise factor, I’m very happy. I deducted the amount of fuel I estimate that I used to cook with and was very happy with what I used during the outages for powering the house. I had my tank refilled to replace what was used out of curiosity. As per the claim about lesser fuel costs for LP gas used, I’m not sure what the Guardian Series uses but I was very pleased with my fuel consumption with the Synergy. Time spent without power for these three outages totaled 15 seconds. Total outages so far 98 hours and five minutes. We had one other 5-minute outage and the system performed the same. Again, after 5 seconds my generator supplied my power needs flawlessly. A few weeks later the power was out for about 8 hours. I was without power for 5 seconds while the transfer switch turned power on from the generator and that was it. We lost power for the first time during Hurricane Michael for four days (90 hours) and it never missed a beat. I live in Central Virginia about 40 miles southwest of Richmond. I chose the Synergy model after reading that it would be quieter running and save fuel due to the capability of varying the running speed due to the load required. I had a 20 KW Generac Synergy model installed this summer (June 2018). Russ of Amelia Court House, VA Verified Reviewer Original review: Dec. ![]()
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